Effective Date: February 10, 2025
Arqqin Inc. (“Arqqin,” “we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and any related services (collectively referred to as “Services”). By using the App, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
- Account Information: When you create an account, we may collect your name, email address, phone number, and other contact details.
- Payment Information: We may collect payment details, including credit card information, to process parking ticket purchases and other services.
- Parking Information: We collect information about your parking activity, including the location of parking spots and the duration of parking sessions.
- Valet Service Information: If you use our valet management services, we collect information related to your valet requests and vehicle details.
- Device Information: We may collect information about the device you use to access the App, such as your IP address, operating system, device type, and mobile carrier.
- Location Data: We may collect your GPS location to provide parking services, including nearby parking spots and valet services.
- Usage Data: We collect data on how you interact with the App, such as pages visited, time spent, and actions taken.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Services.
- To process transactions, including parking ticket purchases and valet services.
- To personalize your experience and improve the functionality of the App.
- To communicate with you, including sending transactional messages, customer support, and promotional offers (if you’ve opted-in).
- To analyze and improve our Services through usage and performance data.
- To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We may share your personal information with third parties under the following circumstances:
- Service Providers: We may share information with third-party service providers who assist in operating the App and providing our Services (e.g., payment processors, hosting providers, etc.).
- Valet Operators: When you request valet services, we may share necessary details with valet operators to provide the requested service.
- Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., in response to a subpoena or court order).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, so we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights and Choices
- Access and Update: You can access and update your personal information by logging into your account or contacting us at [email protected].
- Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or by contacting us.
- Location Data: You can disable location tracking by adjusting the settings on your device. However, some features of the App may not function properly without location data.
7. International Transfers
Arqqin Inc. is based in the United States, and your personal information may be transferred to and processed in countries other than your own. By using the App, you consent to the transfer of your data to these countries.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated “Effective Date.” Please review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Support Email: [email protected]
Company: Arqqin Inc.
Registered Address: Wyoming, USA